FREQUENTLY ASKED QUESTIONS

Find questions and answers about Sacramento Confidential Delivery

  • WHAT ARE YOUR BUSINESS HOURS?

    Our hours of operation run from 10AM to 8 PM. We highly encourage you to place an order before 6pm for same day delivery. Should we not be able to accomodate same-day delivery due to order volume, we are happy to offer you a discount on a pre-order for the following day/days. New members are advised to order prior to 6pm.

  • WHERE ARE YOU LOCATED?

    We are located in Sacramento, but have pin locations (on Weedmaps) in various locations around the greater Sacramento region and foothills. We are a delivery-only service and do not offer a storefront. 


  • WHAT PAYMENTS DO YOU ACCEPT?

    -Cash. We are always happy to accept cash.

    -ACH/Bank-Direct transaction with a $2.50 convenience charge per transaction. We utilitze an ACH platform called Stronghold, a payment method that allows you to “Pay Online” at the time of checkout. The transaction is pre-authorized and your account is NOT charged until you receive your product, when the driver completes your order. You are able to tip the driver with ease through this platform. 

    -Please let us know in your order notes, which option you desire to use!

  • WHAT ID DO YOU ACCEPT?

    We accept all valid, non-expired government/state issued IDs such as: state ID, state driver’s license, passport, and military photo ID card.

  • DO YOU OFFER DEALS?

    Yes, we do! We offer first time customer discounts, referral discounts, and daily deals. We also offer special occasion raffles/giveaways, and more. Check out our deals page on our menu to keep up with all our latest deals! 

  • DO YOU ACCEPT EXCHANGES OR RETURNS?

    Should you experience any defect, damage, or problem with your product, please contact us immediately. Product exchanges need to be initiated within 24hrs of the time of purchase and we must be able to collect the item with original packaging to honor the exchange. The majority of the product must still be present. Opened products cannot be returned or exchanged unless there is a clear defect/damage. Due to California cannabis consumer laws, we cannot exchange opened flower.

  • ARE YOUR PRODUCTS TESTED?

    Yes! Fortunately, all our products are tested by Department of Cannabis Control approved laboratories. These laboratories meet or exceed consumer standards.


  • Benefits of being a medical vs recreational member (including purchase limits)

    - Recreational users can purchase PER DAY: 28.35g (1ounce) of dry flower (including prerolls) and up to 8g of cannabis concentrate (combined total from vape, extract, edible, and topical)

    - Medicinal users can purchase PER DAY: 8ounces of flower and unlimited cannabis concentrate (between vape, extract, edible, and topical)

    - Medicinal members also receive a discount on sales tax! By getting a medical recommendation for a small amount of money, you will save money in the long run!

  • NEED A MEDICAL RECOMMENDATION?

    We work closely with a licensed medical recommendation provider, who can get you setup with a med-rec in minutes! Visit www.dr-weedy.com today! Be sure to let us know if you'd like to modify your account to be a medical account, and we are happy to help. It is simple and fast.

  • DEALS TERMS AND CONDITIONS

    Please contact us at (916) 520-4512 if you have any questions regarding our deals or how to claim them. Deals and promo item selection varies and is subject to availability. Order must meet the minimum after deals and discounts are applied. Unless otherwise noted, deals are not stackable. To claim a deal you must enter the code into the order notes, or add the deal item to your order, or mention the deal when placing an order via phone call/text. Cart will not reflect the new total when using deal/promo codes. Dispatch will reach out with a corrected total only if the deal requirements are met. If an order does not contain the correct qualifying items or code, the order will be processed as received, without the discount or promo item(s). Orders cannot exceed recreational and medical legal limits.

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